What Makes Us Different?
YOUR UNIQUE EXPERIENCE
At Complete Family Eyecare it is our goal to make your visit with us an Eye Experience rather than simply just another doctor’s appointment. We want our patients to be completely comfortable throughout their experience from the time of scheduling your appointment to the very end of their appointment. Our attention to detail and constant striving to improve your Eye Experience will make your health care time with us a great investment. We also feel that the experience should be fun and enjoyable with some laughs and good humor – not a dry and painfully boring experience.
OUR FOCUS ON EDUCATION
At Complete Family Eyecare we feel patient education to be the most important part of your experience. It is our goal that you leave our office with complete knowledge of your or your children’s vision status and ways to improve it or preventative measures to preserve it. This knowledge then allows you to make decisions based on your own needs and goals whether it be through glasses, contact lenses, medications or corrective surgery.
THE END PRODUCT
At the end of your visit we hope that you are not only seeing extremely well, but that you had an thorough, educational, and fun experience that you will share with your friends and family. We hope that you will continue to be our patients and friends for years to come.
1. Experienced doctor of optometry
Dr. Reinders will take the time to thoroughly examine the health of your eyes as well as determine the perfect prescription for all your visual needs. Dr. Reinders has performed over 110,000 comprehensive eye examination in his 21 years in practice.
2. Experienced staff
Our staff has a tremendous amount of product knowledge and experience. Chantel is ABO Certified Opticians.
3. Two year warranty on all frames
If for any reason (except loss, theft, or extreme abuse) you need your frame repaired or replaced, we will do it at no charge for two years from the date of purchase.
4. Two year warranty on plastic lenses
with scratch resistant coatings If you scratch your lenses, we will remake each lens one time in the two year period from the date of purchase at no charge to you (limited to the same prescription).
5. Two year warranty on specialty
Coatings Anti-reflective coatings or mirror coatings will be replaced one time in a two year period from the date of purchase at no charge to you.
6. Wide selection of frame styles
Our dispensary has hundreds of frames from which to choose, including a large selection of designer and children’s frames.
7. Latest high-tech lens coatings
We use only the most reputable laboratories in the country for our specialty coatings, which guarantees you better vision, durability and warranted.
8. We stand behind our prescriptions
Dr. Reinders is available to review your prescription needs if you have any difficulties (at no charge). We want you to love your glasses or contact lenses!
9. We stand behind our contact lenses
Our exclusive ‘Buy ‘em Back’ policy guarantees that you won’t be paying for contact lenses that you can’t adapt to. Just another reason that sets us apart from the rest.
10. Highest quality available
We use only the highest quality materials for your eyewear. We utilize a local professional lab with a national reputation to guarantee the finest quality finished product. We are not striving to be the fastest, just the best.
Saturday: medical emergency only